diamond exch
diamond exch
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This app is available for your device
diamond exch
This app is available for your device
Contact
+91 1207503537
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection and wait for a strong signal. If you don't receive an OTP, click on "send OTP" again and wait for the time to pass. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you will need to uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After reinstalling, you should be able to log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the diamond exch?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are only allowed for money earned through gaming, not bonus funds. This means users can claim their earnings from gaming activities, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be uploaded and saved within this app. This includes saving your Aadhar card information, UPI details, and all relevant bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, potentially requiring a wait of up to 24 additional hours. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are only usable within the gaming platform and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn. The bonus funds themselves remain locked and cannot be accessed outside of gameplay.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter a problem, contact their care centre for assistance.
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